WEBVTT

NOTE Timing is approximate, distributed by sentence length; not forced-aligned.

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Choose the alerts that help you stay responsive.

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In this tutorial, we’ll set notification preferences and turn on text alerts for new inquiries and customer replies.

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Open the menu beside your name, then choose Account settings.

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In Profile, check your notification email and enter the mobile number where you want to receive alerts.

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These are notifications for you, not messages to your customers.

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Read the SMS disclosure and choose whether to opt in.

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Message frequency varies, message and data rates may apply, and you can reply STOP to cancel.

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Select Save profile and wait for confirmation.

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We’ve hidden the demo phone number in this video.

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Scroll to notification settings and check the selected business.

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Choose your time zone and email digest time.

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Quiet hours pause non-critical push and text alerts; critical security and legal notices may still arrive.

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This delivery schedule applies across the businesses you manage.

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For each activity, choose the channels you want.

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Here, we keep email immediate and enable SMS for New inquiry and Customer reply, so those conversations get prompt attention.

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Other emails can use Digest.

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A disabled channel includes an explanation, and required alerts stay on.

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Choose Save BusinessStub notifications and wait for the saved confirmation.

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Reopen the settings to check that your choices were retained.

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Saving your profile alone does not select which events send texts; both steps matter.

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Keep urgent alerts immediate, use quieter settings for routine updates, and review your preferences whenever your responsibilities change.