Keep the context
See contacts, companies, notes and connected conversations together.
Customer conversations and follow-up
Know the customer. Know the next step.
Keep customer details, conversations and next steps in one workspace so your team can follow through.
We help you choose the customer workflow and communication services you need.
Made for everyday work
A little less busywork.
A clearer next step.
Work from one Inbox
Review inquiries and enabled channels, reply to customers or leave an internal note.
Give follow-up an owner
Assign the next task with a responsible person, due date and optional email reminder.
We help with the setup
Three steps to getting started.
Map your incoming work
Tell us where inquiries arrive and who handles customer follow-up.
Connect the right services
Set up the supported channels and business access your team needs.
Build a daily routine
Read the conversation, record the outcome and assign the next task.
Watch right here
See it in action.
Follow up with context.
See how an inquiry becomes a customer conversation in Inbox.
An internal note is not a scheduled reminder. Use a follow-up task when you need to act later.
Talk about your setupA clear plan before you start
We’ll handle the details together.
Starting a new business or upgrading your tools? We’ll help you choose the right setup and agree the timing.
What do I need to get started?
- A BusinessStub business account and access for your team.
- Setup for each communication channel you want to use.
- Your customer's appropriate permission before sending marketing messages.
Do I need a BusinessStub website?
A website purchase is not required just to establish your business account. We review how your existing tools and customer channels can connect.
Are internal notes sent to the customer?
No. Internal notes keep working context with your team. Customer replies use the communication controls available for that conversation.
Does adding a contact subscribe them to emails?
No. A customer record is not marketing consent. Campaigns use separate permission and unsubscribe controls.
Ready for your next step?
Tell us what you need. We’ll help you get up and running.